What happens to your enquiry
When you send an enquiry, we receive your name, email address, suburb, phone number if you gave one, the service you chose and your message, and we store them so we can reply and talk about the work. We also record which page you sent it from, your browser type and a one-way hashed version of your network address. The hash is used to stop spam and nothing else — it cannot be turned back into your address.
Where email notifications are switched on, a copy of your enquiry is emailed to us through our delivery provider. We keep enquiries for as long as we need them to handle the job, and we delete them on request.
If the online form fails, the website puts your enquiry into an email on your own device instead. Nothing is sent to us until you press send in your email app.
Who else touches it
This website is hosted by Vercel and enquiries are stored with Neon, our database provider. Optional notification emails go through Resend. Each of them handles the technical information needed to run and secure their service. Fonts come from Google Fonts, which receives the technical information needed to serve the font files.
Maps
The maps on this site do not load until you click one. Until then they are just a picture we drew, and nothing is requested from Google. When you do open a map, Google receives your network address and the usual technical information, and may set its own cookies, under Google's privacy policy rather than ours. If you would rather not, do not click the map: nothing else on the page depends on it.
Analytics and cookies
There are no advertising trackers on this site and no analytics cookies. The enquiry form does not save your details in your browser.
What you can ask for
You can email us directly instead of using the form. To see what we hold, correct it or have it deleted, write to hello@blockeddrainsipswich.com.au and we will sort it out.
Contact
Ipswich Blocked Drains
Redbank Plains, Queensland
hello@blockeddrainsipswich.com.au